Return Terms

· To ensure that the return process of the purchased product is carried out correctly, the customer must check the package in the presence of the cargo officer at the moment the order is delivered to them. If there are any signs of damage, such as breakage, spoilage, opening of the package, or crushing, they should refuse to accept the product and document the situation with a report for the return process. Returns made after accepting the product with claims of damage will not be accepted.

The return of purchased products is only possible under the following conditions:

· In cases of incorrect shipments caused by our company or if there is a manufacturing defect in the purchased product, or if the product is damaged during transportation.

· For the return process, you can contact us by sending a message from the contact section or by calling +90 (555) 887 25 27 / +90 (212) 609 30 80 (pbx).

· The return of the purchased product must be made within 7 days from the date of delivery.

· The product to be returned must be in its original packaging, undamaged, and in a condition suitable for resale.

In cases where returns are made due to customer errors, shipping costs will be borne by the customer, and products with unpaid shipping fees will not be accepted. However, if the item is found to be defective, return costs will be covered by B2B.

Returns for products purchased from B2B will not be accepted unless the lighting and bodywork parts are incorrect or defective.

If the product to be returned was invoiced to the consumer, the two copies of the invoice sent with the products must be returned with the returned products. If it was invoiced to a commercial enterprise, the return invoice to be issued must be sent with the products to be returned.